JAMB Confirms Central Admissions Processing System Outage, Blames Hosting Technical Glitches
The Joint Admissions and Matriculation Board (JAMB) has confirmed that its Central Admissions Processing System (CAPS) is temporarily unavailable, following complaints from candidates who have been unable to access the platform.
The Board, in a statement on Thursday, attributed the disruption to technical challenges associated with the hosting arrangements for the system, assuring candidates and institutions that efforts were underway to restore the platform.
JAMB said it had commenced intensive discussions with the organisation hosting the system and was working to return the platform to full functionality as quickly as possible.
“JAMB wishes to inform candidates, institutions and all other users that the Central Admissions Processing System (CAPS) is temporarily unavailable due to technical challenges associated with its hosting arrangements,” the Board stated.
The development comes at a critical period in the 2026 admission exercise, with candidates relying on the platform to monitor their admission status and complete important admission processes.
The Board acknowledged the importance of the platform at this stage of the admission process and expressed regret over the inconvenience caused by the disruption.
The outage followed complaints from candidates on social media, particularly on X, where some users reported that the platform had failed to load, while others said they were redirected or received messages indicating that the platform was unavailable.
Some candidates also tagged JAMB’s official account while seeking clarification, with several expressing concern over their inability to check their admission status or respond to admission offers.
The Central Admissions Processing System is JAMB’s platform for processing admissions and enables candidates to view admission offers and take necessary actions, including accepting or rejecting offers.
JAMB did not provide a specific timeline for the restoration of the platform but assured candidates and other users that further updates would be provided as efforts to resolve the technical challenges continue.